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FAQ

PRODUCT INFORMATION | ARTWORK | ORDERING | PAYMENTS | SHIPPING | DAMAGES | CUSTOMER SERVICE

PRODUCT INFORMATION
We work constantly to source the finest products on Earth for you. All ScreenCraft products are handcrafted and assembled at our factory in Providence, Rhode Island. Please view individual product details for specific information on each item.

MARBLE
Our marble gifts are all 100% authentic marble that we import from the Mediterranean region. Natural imperfections in the tile add to the beauty of this product. Carved from large marble blocks, no two stones will ever be alike! 

How are the products made? 
We start with authentic cut marble that we put through a tumbling process that gives the edges of each stone an antiqued look. After cleaning each tile (it’s a messy and wet process!) we use the latest full-color digital technology to ensure beautiful artwork reproduction at our factory in Providence, Rhode Island. 

Are the coasters absorbent? 
Not really. Marble is naturally semi-porous. While it has some natural absorbent qualities, this is not an absorbent product. 

Will these tiles fade? 
We use extremely durable inks that will not deteriorate in any way. However, like all things, with enough years of outdoor use, you may see some fading. We recommend keeping your tiles out of year-round direct sunlight. 

My tile has spots and lines in it. What’s up with that? 
We use 100% authentic marble for our gifts...no lightweight polymers of funky resins. Since this is a natural product dug up from the good earth and cut from large marble blocks, it has natural imperfections, and we like it that way. We hope you do too!

Marble Tiles
Variations in color and texture give each of our stones its' own personality.

ARTWORK
We are constantly working to develop beautiful new artwork for you. Our artwork archives are extensive, so if you have something in mind, please contact us for ideas! As always, we have maps of the entire United States...even your town! Contact us to start the art development process with you today.

How much does it cost to have a custom map or artwork set up?
We charge a one-time set up fee on all new artwork that is charged with your initial order and is a blanket fee for any existing or new product we offer.
Personalization/Name Drop $35 Add your personalized name drop to an existing art piece to make it your own!
Submitted Artwork Fees
$35 Set-up fee per artwork provided by you.
A custom set of 4 images submitted to us is $100.
Custom Artwork Fees $75 Any custom map or artwork generated by our design team.

Do you have Canadian maps? 
Yes! We have access to all Canadian topographical maps. It is a special order, so EMAIL us your request. Include the complete address of your map. Additional charges may apply. 

I want to customize a map with my own logo and text. Can I do that? 
Indeed! Please contact us to discuss your project. Send us an EMAIL to get started. 



PAYMENT AND ORDERING
Please click HERE to view information on ordering from ScreenCraft.

SHIPPING
Confirmed orders ship within 1 week of receipt. We ship standard using FedEx Ground. 

DAMAGES
We have worked hard to design packaging and establish quantities that protect our products during shipping. Please keep in mind, especially with our marble products, that we are shipping heavy stones. As many precautions as we take, there are unfortunate accidents (cracks and broken tiles) that will happen during shipping. If anything is not up to your expectations, please contact us immediately and we will gladly replace it.

CUSTOMER SERVICE
Please email info@ScreenCraftTileworks.com or call (401) 427-2815 at any time with questions related to products, artwork or ordering. We are here to help you every step of the way!



Tileworks
Coasters
Clocks
Trivets
Thermometers
Tide Clocks
Magnets
Bottle Toppers
Ornaments
Keytags
Murals







Paperworks
Postcards
Notecards
Posters


Jewelry
Pendants
Cuff Links
Bracelets
Earrings
Home Decor
Glass Cutting Boards
Photo Mattes
Acrylic Gifts
Wood Serving Trays
Cast Iron Collection
Tile Murals

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